Features / Landlord and tenant portal

Landlord and tenant portal

A landlord and tenant portal, included.

Give landlords their statements, certificates and properties in one secure place, in your agency’s colours, without paying another supplier.

Statements

Statements a landlord understands at a glance.

Each statement opens with a chart of where the rent went, whose slices always add up to the total, and four figures that highlight the rows behind them. The balance brought forward is the first line, so the story continues from the last period. Download it as a PDF with your logo and your font.

  • Statement periods that follow your agency’s financial year
  • Every charge with its invoice attached
  • Transactions typed a row at a time, or pasted in from a spreadsheet
A landlord statement in the Realist portal with a chart of rent, fees and repairs, and the period’s transactions

Documents

Certificates and documents, filed where they belong.

Gas safety, electrical and energy certificates sit on a fixed checklist for each property, so a missing one is obvious. Documents shared with a tenant are shared with that tenancy alone, so a new tenant never sees the referencing of whoever lived there before.

  • A certificate list that opens on demand, not a wall of files
  • Photos kept with the property and its address
  • Tenants invited by email in one step
A property in the Realist portal with its certificate checklist, the gas safety, EPC and EICR expiry dates, and its documents

Security

Built like it holds people’s money, because it does.

Every document is encrypted. Identity checks for anti-money-laundering and Right to Rent live in separate encrypted vaults, and staff must confirm an app code again before opening one. Every action is written to an audit log.

  • Landlords and tenants sign in with a code sent by email
  • Staff sign in with an authenticator app
  • Preview exactly what a client sees, read-only and logged
A hand holding out a set of house keys

Included

Everything in the box, at no extra cost.

  • Landlords, tenants and properties managed from one admin
  • Tenancies with rent, frequency and deposit
  • Joint owners with their share of each property
  • Balances worked out from the full history, never typed in
  • Corrections made with a reason, recorded in the audit log
  • A picture on every property card, never a broken image
  • Your colours and font on every client page
  • Runs on its own address, such as clients.youragency.co.uk
  • A complete export of the portal at any time
  • Legacy portal history imported in the same documented format

Questions

Common questions.

Is the portal really included in the price?

Yes. The landlord and tenant portal is part of the same flat monthly price as the website. There is no per-landlord or per-property charge.

Can you move our existing portal across?

Yes. We bring landlords, properties, tenancies, transactions and documents across from your current portal or spreadsheets, and check the balances match before you switch over.

Can landlords download their statements?

Yes. Every statement can be downloaded as a PDF carrying your logo and your font, for any period.

What happens to the data if we leave?

You receive a complete export of the portal in a documented format, including every document. The same format is how history comes in, so nothing is trapped.

Keep reading

More of what Realist does.

A 30-minute call, no obligation

See how many of your listings your website is missing.

Book a demo and we’ll compare your current site with your portal stock before we speak, then show you what the same agency looks like on Realist.